FAQ

Frequently Asked Questions

Do you supply bulk confectionery?

Yes. Bulk packaging is our core business. We serve wholesalers, distributors, and foodservice customers across the region with high-volume, cost-effective confectionery solutions.

Do you offer retail-ready products?

Yes. We offer various retail pack sizes under our Candy Express and Candy Express Premium brands, specifically designed for supermarkets, convenience stores, and specialty retailers.

Are all Scanfood Asia products Halal certified?

Yes. All products supplied by Scanfood Asia are Halal certified and recognised by JAKIM. Halal compliance is embedded across product development, manufacturing, storage, and supply.

How is Halal integrity maintained beyond manufacturing?

Halal integrity is managed end-to-end across the supply chain. This includes Halal-approved ingredients, certified manufacturing processes, controlled handling, and Halal-compliant storage and transportation to prevent contamination or integrity risk.

Do you use Halal-certified logistics and storage facilities?

Yes. Products are handled using dedicated containers (reefers), temperature-controlled trucks, and Halal-certified cold-room warehouses, ensuring Halal integrity, food safety, and product quality throughout storage and transportation.

How do you ensure food safety and quality compliance?

We partner exclusively with manufacturers operating under internationally recognised food safety standards, including IFS and BRC. These systems ensure robust quality controls, traceability, and audit readiness.

How do you manage regulatory compliance across different markets?

We actively manage ingredient compliance, formulation review, labelling accuracy, and import regulations to meet the specific requirements of each destination market across Asia-Pacific. This reduces regulatory risk for our partners and supports multi-market distribution.

Are temperature and humidity controlled during storage and transport?

Yes. Products are stored and transported within manufacturer-recommended temperature and humidity ranges to preserve product integrity, shelf life, and food safety, particularly for sensitive confectionery categories.

Can you support compliance documentation for audits or import approvals?

Yes. We provide supporting documentation related to Halal certification, food safety standards, traceability, and regulatory compliance to assist buyers, importers, and authorities during audits or approval processes.

Can you source products on request?

Yes. In addition to our portfolio of over 500 varieties, we provide custom sourcing solutions. We can identify and qualify specific confectionery types based on your unique specifications and volume requirements.

What is the Minimum Order Quantity (MOQ) for bulk purchases?

We offer flexible solutions for various business sizes, from bulk wholesale for large distributors to smaller volumes for retail and online operators. Since we operate regional stockholding hubs in Singapore and Port Klang, we can provide more competitive MOQs compared to direct factory shipments from Europe.

Do you offer Pick & Mix candy displays?

Yes. we provide end-to-end Pick & Mix solutions, including a variety of display units tailored to your space allocation, budget, and specific retail environment.

Which markets do you serve?

We operate a regional distribution network across Asia-Pacific. With established export and re-export capabilities, we ensure seamless delivery to partners throughout the APAC region.

How should your candy be transported and stored?

While requirements vary by category, we generally recommend a cool and dry (air-conditioned) environment away from direct sunlight. Proper climate control is essential to maintaining the quality of premium confectionery in tropical regions. Please contact us for specific storage guidelines for your order.

Do you offer private label (OEM) opportunities?

Yes. We have a proven track record of helping customers launch successful private-label brands. We provide the expertise to help you sell our premium European sweets under your own proprietary labels.

Do you supply specialized products like freeze-dried candy?

Yes, we stay ahead of market trends by offering high-demand items like freeze-dried candy.

Who typically relies on Scanfood Asia’s compliance framework?

Our compliance systems are designed to support retailers, distributors, foodservice operators, F&B chains, and regional importers who require consistent quality, Halal assurance, and regulatory confidence at scale.

Have more questions?

Office Locations

Singapore

Scan-Food Pte. Ltd.

111 North Bridge Road
#04-03 Peninsula Plaza
Singapore 179098

Malaysia

Scan Food Sdn. Bhd. 201601004927 (1175853-U)

111 North Bridge Road #04-03 Peninsula Plaza Singapore 179098

Singapore

ScanFood (Thailand) Limited

3656/49-52 Green Tower
16th Floor, Rama IV Rd,
Klongton, Klongtoei
Bangkok 10110

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